E-Billing Administrator - FTC

My client is one of the world’s largest law firms; they currently operate from over 35 offices globally and employ nearly 3500 lawyers.

Their London office has first rate working conditions with plenty of light and space. They also have an on-site fitness centre, staff restaurant and one of best benefits packages in London.

They are now looking to hire an E-Billing Administrator on a 12-month fixed term contract. The role is the key point of contact for both clients and intermediaries and supports the E-Billing Team and the E-Billing Manager.

CANDIDATES WITH THE RELEVANT E-BILLING EXPERIENCE FROM ANY INDUSTRY BACKGROUND WILL BE CONSIDERED.

Responsibilities

First line support for the E-Billing Support Team to assist with/resolve any issues relating to e-billing, escalating to Manager as required.

Regularly review the failed/rejected e-billing tracker and assist in resolving any issues on a timely basis, escalating as required. Prepare the e-billing tracker for review with E-Billing Manager and Business Systems Finance Manager.

Assist Manager with e-billing set ups and timekeeper uploads as required.

Escalate any e-billing issues caused by new and existing rate agreements to Manager.

Ensure continuous improvement by regularly reviewing processes and procedures and updating as required.

Maintain the e-billing support site on the intranet. Identify and provide training for e-billing as required.

Central point of contact internally and externally (for both clients and intermediaries) for e-billing issues and requests, liaising between all parties.

Build and maintain working relationships with both clients that are e-billed by the firm and the intermediaries they use.

Candidate Profile

Experience of e-billing in any sector, legal would be an advantage.

The ability to read e-bill files and experience of working with e-billing hub would be an advantage.

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