First Response Advisor

Location
Liverpool
Salary
£15000 - £17000 per annum, Benefits: Excellent benefits
Posted
14 Sep 2016
Closes
12 Oct 2016
Ref
118686 - GT
Contact
Gemma Taylor
Job Title
Administration
Practice Area
Personal Injury
Contract Type
Permanent
Hours
Full Time
An excellent opportunity has arisen for an experienced First Response Advisor to join a Liverpool based law firm within the busy MOJ department.  Previous experience from a Personal Injury First Response role is required.  The firm has been established for around 30 years and has a great reputation within the personal injury market.  They offer great long term progression prospects for the right candidate.

 

Duties include:
  • Taking the incoming calls from clients involved in a road traffic accident
  • Taking all the initial details and adding them to the inhouse system
  • Building relationships and providing a professional manner at all times
  • Submitting files using the MOJ portal
  • Arranging initial medical appointments for clients
  • Arranging for the recovery of vehicles
  • Chasing medical reports
  • Liaising with other companies and internal departments to gather information
  • Sending out initial paperwork