Team Administrator - Part time (evenings)

The Firm

Holman Fenwick Willan LLP is a fast growing international law firm with a strong global presence and a reputation for providing an excellent service to an impressive list of domestic and international clients. With over 475 lawyers worldwide, we advise clients on the legal issues which businesses face in relation to all aspects of international commerce.

Key Objective

To establish and maintain an on-going service-based relationship with Group staff and translate their needs and expectations into a responsive administrative service.

Key Responsibilities

In line with policies and procedures, key responsibilities include:

• Administration and file management:
• Undertake large and small copying requests;
• Bind and finish copied work as appropriate;
• Scan work onto the system;
• Receive and process file management requests;
• Open new file folders and label accordingly;
• Return or add documents to existing client files;
• Work with the practice management system to log and record documents;
• Undertake all file management and file housekeeping procedures to ensure filing is constantly up-to-date;
• Handle and administer closed files as requested;
• Process archive retrieval requests;
• Distribute post;
• Liaise with Document Services to organise couriers;
• Maintain all filing and work areas in a tidy and orderly manner.

Document production:

• Assist Document Production team with simple amendments of correspondence, documents, reports, etc. from a variety of sources, in house style and in line with the firm's specific systems/procedures;
• Act as liaison between office staff and remote-based Document Production Specialists.

Legal (as and when required):

• First pass document processing in large disclosure exercises;
• Preparing bundles for trial/arbitration;
• Copy-checking documents for accuracy;
• Legal research; and
• Translations (as appropriate).

Customer service:

• Deal with any enquiries in a prompt and efficient manner;
• Communicate with legal departments on file management issues;
• Consistently and appropriately update service users on progress where appropriate;
• Work with service users to offer assistance wherever possible.

Any other ad hoc duties as reasonably requested.

Qualifications and Skills Required

• Law degree or equivalent.
• Excellent communication and organisational skills.
• Strong customer service skills.
• Capable of taking initiative and developing solutions to any issues encountered, liaising with colleagues as necessary.
• Flexible and enthusiastic self starter.
• Able to work alone as well as within a team.
• Attention to detail.
• Ability to retain high concentration levels for extended periods of time.
• Conscientious, approachable and enthusiastic.
• Able to build confidence, respect and trust with others quickly.
• Flexible with regard to service to ensure deadlines are consistently met.

Additional Information

Kindly note that this job description is not contractual.  It will be reviewed periodically and may be amended or altered to meet the needs of the firm.