Training Manager

My client is currently looking to recruit an experienced Training & Competence Manager to join their Manchester City Centre based law firm within the debt rehabilitation / financial services side of the business.  This is an excellent opportunity to join a well-established and respected firm with a chance to make the role your own and progress within the firm.  They currently have around 150 staff within the debt rehabilitation side of the business and are looking for someone to train new and existing staff, build people processes and produce training processes.

 

The training and competence managers’ primary function is to ensure that the employees have the skills, knowledge and expertise needed to discharge the responsibilities of the employee’s role.

 

CIPD certificate/diploma in learning and development would be advantageous

 

Duties include:

• Working directly with the COO
• Supporting all induction and role based training activities ensuring that all employees leave training with a complete understanding of their role and the necessary skills and knowledge required to fulfil their role
• Ensure that employees training needs are assessed at the outset of employment and at regular intervals
• Review complete end to end people processes across the firm
• Regularly review employee competence through the development of the competence framework and take appropriate steps to ensure employee remain competent for their role
• Provide appropriate training and support to employees to ensure that any relevant training and development needs are satisfied
• Conduct training needs analysis, liaising with relevant departments to identify trends and focus areas of training
• Manage and maintain the firms e-learning programme
• Create and deliver all training materials
• Providing support to new starters, supporting team leaders in measuring the performance of frontline staff