Senior Case Handler

Location
Merseyside
Salary
Dependent on experience
Posted
18 Jan 2017
Closes
15 Feb 2017
Ref
STN817
Job Title
Claims Handler
Contract Type
Permanent
Hours
Full Time

We are recruiting for a Senior Case Handler for our clients firm in Merseyside.

Main Purpose of Job

• Motivating & Co-Ordinating Conveyancing Transactions to Exchange of Contracts • Chasing all parties for Information& Progress. • Assisting the Team • Carrying out Anti Money Laundering checks. • Converting quotes to instructions. • Responding to correspondence. • Dealing phone calls from clients, estate agents and other third parties. • Assisting and deputising for the Team Manager with day to day running of a volume conveyancing caseload.

Key Activities

• You will liaise with clients, solicitors and estate agents and other third parties to ensure all files can be progressed asap. • You will prioritise your daily task list • You will accurately enter data on the case management system. • You will respond to correspondence on the files using the Case Management System • Dealing with phone calls from clients, estate agents and other third parties. • Preparing Freehold and Leasehold Contract Reports within your technical abilities. • Raising, checking and responding to additional enquiries within your technical abilities and experience • Passing technical issues, outside of your abilities to the Team Manager • Signing off the file checklists AML, CDD and Search sections for work undertaken by you, Case Handlers or Trainee Case Handlers. • Assisting and deputising for the Team Leader with day to day running of a volume conveyancing caseload.

Knowledge and Qualifications

• Literate • Numerate • Educated to a good overall standard. • IT Literate • A wroking knowledge of the CLC, CML & BSA Handbooks.

Skills

• Self motivation. • Able to work under pressure and to strict deadlines / timescales • You will need to work well in a team environment and on your own initiative. • Have excellent communications skills and telephone manner. • Absolute attention to detail. • Highly organised.

Must have a minimum 3 years Conveyancing experience.

Salary £20-25,000

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