Recoveries Handler
- Recruiter
- ACS Recruitment Consultants Ltd
- Location
- Cheshire
- Salary
- Dependent on experience
- Posted
- 22 Feb 2017
- Closes
- 22 Mar 2017
- Ref
- STN841
- Job Title
- Claims Handler
- Contract Type
- Permanent
- Hours
- Full Time
We are recruiting for a Recoveries Handler on behalf of our clients Chester based firm.
Key Responsibilities and Accountabilities
• To successfully manage a caseload of files – through thorough investigation of the claim and accuracy of the information • Work as part of the Recoveries team recovering debt from clients’ or third parties. • Check all information is correct to enable successful and quick recovery from the third party • To pursue client’s or insurers for the recovery of debt in the appropriate manner and in accordance with SRA/legal guidelines • Other tasks as deemed appropriate as and when required in relation to the operation of the business. • Discuss liability and liaise with claims department to gather all relevant information to argue any disputes with third party insurers • To maintain relevant service standard
Skills, knowledge, qualifications required for job
• A high level of organisation • Able to build rapport and establish relationships • Previous customer service experience • Capable of gathering, organising and managing information • Ability to multi-task & deal with several actions/ cases simultaneously • Team working and working to tight deadline • Excellent written and verbal communication skills • Able to display good numeracy skills • Be eager to learn showing a positive, proactive, can do approach • Must be a driver or currently learning to drive • An understanding of the RTA claims processes useful but not essential • Good understanding of debt recovery.
RTA/ABI knowledge useful but not essential
Working within a Motor Claims /Credit Hire environment is desirable yet not essential.