C2346 - Administrative Support Assistant - Halifax

Plexus Law Overview

Plexus Law is a Specialist Defendant Insurance Practice with offices in London, Manchester, Leeds, Evesham, Liverpool and associated offices in Scotland. The firm works with Insurance Companies, Corporate and Public Sector Clients and the Lloyd’s market.

Plexus Law has developed carefully tailored packages to meet specific needs stretching from a traditional relationship to the provision of bespoke in-house services.  The firm has a reputation for responding innovatively to client needs, utilising the experience of its staff, emphasising the highest quality and focusing on managing costs in all cases.

Description of Area of Work

Act as Administrative Support to Claims Handling Unit.

Main Objective

Jobholders are expected to operate computer systems to input data and assist with filing, archiving and general administration duties as and when required.

Main Tasks

• To scan incoming post and index to the files in Filestream;
• To attach documents from our email system to Filestream;
• To allocate/set up new claims to the correct teams;
• To print files on request and dispatch out;
• To accurately input and update data on the computer system;
• To assist with other administration duties as required e.g. filing, post room, etc;
• To assist with cover for our main reception switchboard;
• To assist the Litigation team;
• To seek and to take up opportunities to maintain, develop and enhance performance in role;
• To support colleagues in their work in order to maintain levels of teamwork and service to the customer;
• To assist with general administrative support for the counter fraud team and to assist in the collation of MI for this team;
• To work in accordance with the Data Protection Act, the firm’s Policies and Procedures and any other regularly or business requirement.

Responsibilities relating to Information Security

Plexus Law Ltd takes information security very seriously and we expect all our employees to:

• Comply with all applicable security related policies defined by Plexus Law Ltd
• Be vigilant and report security incidents to an appropriate manager
• as quickly as is practicable
• Report any weaknesses they notice in the way information security is managed and if possible provide suggestions for improvement Responsibilities relating to Information Security

Equal Opportunities

The Firm is committed to providing a non-discriminatory and harassment free working environment for all its employees. All staff are expected to have due regard for those policies when carrying out their duties.

All offers are subject to satisfactory DBS Checks, Credit Check and professional/personal referee checks.