Communications Assistant - Birmingham

Main purpose of the job:

To work as part of the Communications Team, answering and announcing all calls to the firm.

Main duties and responsibilities:

• Efficiently deal with all incoming and internal calls to the standard required, which includes answering the calls within 2 calls whenever possible.
• Announcing calls to approximately 1,400 extensions, throughout the firm, across all our sites.
• Booking in and out mobile telephones.
• Organising conference calls via our external provider.
• Dealing with ad hoc queries from internal and external clients and callers.
• General administration duties related to the role.
• Liaising with internal personnel at all levels.
• Flexible with working hours (part of the role will involve covering for both sickness and holidays within the team).

Any other reasonable duties delegated by any partner, senior member of the firm or group support manager.

Standard hours of work are 10:45 – 7:00 PM – Monday to Friday with 1 hour for lunch.

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