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IT Trainer/Support Desk Analyst

Recruiter :

Bolt Burdon Solicitors

Salary :

£22,000 to £25,000 per year

Location :

Islington, North, London

Posted on :

08/03/2010

We are looking for an IT Trainer/Support Analyst to form part of a busy support team. Working closely with the IT Manager and System Administrator you will provide PC Support (Desktop, notebook, hardware and software issues). You will also be expected to provide training to users and technical documentation. Technical Support Key skills; * User Training and Documentation skills * Strong troubleshooting skills * Excellent telephone manner * Helpdesk Support, remote troubleshooting * Windows XP/Windows 7 and MS Office 2003/2007 (roll out of Windows 7/office 2007 in the next 12 months) * Case management

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