Technical Applications Analyst

Field Fisher Waterhouse LLP is an independent law firm with a strong European capability with a reputation for providing an excellent all-round service to an impressive list of domestic and international clients. The Firm has over 100 partners, over 200 other lawyers and is growing fast with target revenues of £75m this year.

Increasingly, we are taking an industry sector approach to our marketing, focusing on areas of strength such as Media, Technology, Life Sciences, Retail, Sports, Hotels, Energy, Transport, Central Government and Financial. In addition, we are growing cross-disciplinary offerings like Restructuring and Outsourcing. We are expanding internationally with the recent addition of branded offices in Germany, France and Belgium and a high focus on the US. Over a quarter of our revenues are international.

The Department

To support our continued expansion, a new role has been created for a technical applications analyst to work alongside the Business Applications and Deployment Manager. The IT Department consists of the following teams Helpdesk, IT Training, Technical Services, Development and Projects who provide the full range of IT services and support to the business.

Key Responsibilities:

• To test, configure and deploy new software
• To plan software upgrade projects
• To maintain the integrity of the existing software estate
• To investigate issues with existing software and follow through to resolution
• To provide technical resource for the planning of projects
• Other ad-hoc tasks as required

Key Skills and Experience Required:

• Previous experience of Altiris / SMS / other deployment software an advantage
• Basic scripting experience – command line / vb etc
• Thorough troubleshooting skills
• O/S issue investigation and resolution to completion
• Active Directory and Group Policy / Local permissions understanding and skills
• Effective time management and project planning skills
• Good timekeeper
• Be proactive and take ownership of issues
• Be able to work individually or as part of a team
• Experience of Interwoven Worksite / Pivotal / Workshare / Winscribe / Elite an advantage
• Experience of ITIL and Prince2 methodologies would be an advantage

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