Claims Handler
- Recruiter
- DAC Beachcroft LLP
- Location
- Newport, Newport (Casnewydd)
- Salary
- Competitive
- Posted
- 22 Sep 2017
- Closes
- 20 Oct 2017
- Job Title
- Claims Handler
- Practice Area
- Litigation
- Contract Type
- Permanent
- Hours
- Full Time
Newport
Claims Handler
Core responsibilities
We are looking for Claims Handlers to work within a team of specialist EL/PL lawyers, handling pre litigated EL/PL claims for major insurers.
As part of the fee earning aspect of this role, candidates are expected to:
- Handle a caseload of EL/PL claims under the supervision of an experienced casualty claims specialist who will offer mentoring and support. You will work for a variety of insurer clients so will need to be able to adhere to a variety of Service Level Agreements;
- Assume responsibility for quality control and benchmark compliance on own caseload, including accuracy and timeliness of management reporting and information;
- Ensure strict and ongoing adherence to benchmark standards in all work undertaken;
- Hit, maintain and apply a consistent approach to all individual targets of chargeable time, financial performance, realisation rates, settlement rates and average claim spend;
- Act as a point of contact for clients, insureds, co insurers and insurance brokers , demonstrating a level of knowledge and skill commensurate with experience;
- Exercise full compliance with DAC Beachcroft protocols on billing and credit control and demonstrate a high level of financial management in respect of own files;
- Aim to achieve a minimum budgeted annual target of 1440 chargeable hours per year;
- Support marketing and business development activity within the team e.g. attending marketing events and client training;
- Maintain an awareness of the firm's strategies and plans;
- Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications; and
- Handle confidential information in line with the firms data security protocols.
- There may be a requirement to work in house with the client.
Key skills
- Either (a) experience of working within a legal or insurance environment with knowledge and exposure to the CPR or (b) a Law Graduate.
- IT literate with an excellent working knowledge of Outlook, Excel and Word.
- Experience of working within a pressurised and deadline driven environment with the ability to prioritise work effectively.
- A co-operative team player who presents a positive, enthusiastic and flexible approach to their work.
- Able to quickly identify key issues and make decisions quickly.
- Outstanding eye for detail.
- Confident oral and written communication skills.
- Confident negotiator and communicator.
The team
The Pre-Litigation Claims Handling team advises insurers and corporate clients in their defence of claims of all values, types and complexity. Our national team, whose clients are a mix of leading names in the insurance industry as well as household name corporates, deals with all aspects of defendant claims handling.
About the firm
With over 2,300 people, DAC Beachcroft combines one of the most comprehensive UK legal networks with coverage across Europe, Latin America, North America and Asia-Pacific. We provide a full service claims, transactional, commercial, risk and advisory capability. We work with clients in a select range of industry sectors and are market leaders in health, insurance and real estate. We are agile, progressive and easy to engage with.
We are committed to supporting the communities where we operate through charitable giving, pro bono work and programmes such as those operated by Business in the Community and The Prince's Trust.
In Chambers UK, the leading legal guide's 2017 edition, the firm received 57 rankings with 36 of our total listings in either Band 1 or Band 2, as well as 99 Ranked Lawyers.
In The Legal 500 UK 2016, one of the leading guides to law firms in the UK, the firm received 105 practice area rankings, over half of which are Tier 1 and 2. In addition to team rankings, 18 of our lawyers have been listed in the elite "leading individuals" list, some in multiple categories, and 161 colleagues are "recommended" in the editorial.
DAC Beachcroft holds certification under ISO9001, the quality assurance standard and ISO27001, the information security standard, and DAC Beachcroft LLP is the largest law firm in the country to hold a Gold Investors in People award.
Application Details
DAC Beachcroft is an equal opportunities employer and we welcome applications from every sector of the community. We also welcome direct applications. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.