HR Advisor – Learning & Development (12 Month FTC)

Location
Chelmsford
Salary
£Competitive
Posted
16 Oct 2017
Closes
13 Nov 2017
Job Title
Human Resources
Contract Type
Contract
Hours
Full Time

Our client, a leading law firm require a HR Advisor (Learning & Development) on a 12 month FTC. The role is responsible for the development and implementation of training associated with the overall learning and development strategy for the Firm. Responsible for researching, sourcing, providing and maintaining top quality online training which meets the needs of the business across the globe, as well as creating and maintaining development programmes, reviewing apprenticeship/trainee schemes and carrying out associated activities for internal clients to ensure that the business objectives of the Firm are achieved.

Key Responsibilities:

  • Use innovation and imagination to strategically plan for the future, pushing the boundaries of e-learning and alternative delivery methods to create leading edge solutions.
  • Source relevant, engaging and top quality e-learning which appeals across generations and global spread meets the needs of the business.
  • Ensure a global focus to any training delivered, so that training can be rolled out to all of the Firms offices bearing in mind cultural sensitivities.
  • To track and monitor take up and engagement (including compliance) and create new and innovative ways to engage the business in development.
  • Work closely with the Business Partnering Team to deliver a true partnering role to the business, analysing their training needs and providing innovative and forward thinking solutions to training and development.
  • Manage the creation and implementation of the Firm’s Development Programmes, including the Future Leaders Programme, ensuring that the content grows with the Firm and fits the needs of the business, as well as thinking ahead to future needs across the Firm.
  • To occasionally deliver some aspects of training such as MBTI, if applicable, and only as and when the business requires.
  • Develop and update the Firm’s Contribution Areas, working in conjunction with the BP team to ensure they are reflecting the current and future needs of the business.
  • Manage the Firm’s global new joiner induction programme, Partner induction, UK, Scotland and Ireland Trainee, Legal Apprentice and NQ induction, either as face to face or remote e-learning sessions, ensuring this is reviewed and updated annually to be leading edge and compliant with SRA/Cilex requirements.
  • Develop and maintain professional relationships with external e-learning and training course providers and keep up to date with changes in the training industry, legal sector and professional services sector.
  • Oversee the implementation and ongoing use of the Firm’s LMS, consistently reviewing and improving and maximising engagement by proactively developing new ideas and improving integration with other HR systems.
  • Become point of contact for staff requiring assistance in developing their career at the Firm, using your knowledge of the Firm and available training to guide them.
  • Liaise with the Knowledge Management and IT Training team to deliver to the business a one-stop-shop for all training, ensuring a cohesive and joined up approach for all lines of training.
  • Manage the HR Assistant – Learning & Development; both day to day supervision and overall development including appraisals, and supervise the day to day work of the HR Administrator.

Additional Duties

  • Assist or carry out any Training, or wider Business Partnering, projects as required.
  • Undertake any other duties which from time to time may be allocated by the HR Manager.
  • Undertake any specific personal development as agreed with the HR Manager.
  • Ensure the confidentiality and security of all practice and client's documentation and/or information.
  • Operate the firm’s quality procedures and information security systems as specified in the current edition of the Quality Procedures.
  • Maintain the high standard of service offered to the firm's existing clients and assist in creating and developing the professional reputation of the L&D team and Firm.
  • Liaise with the HR Manager on a regular basis.
  • Work on own initiative
  • This is a developing role and the job profile is not exhaustive and may vary in line with changes in the team’s objectives and firm policy.

Skills and Experience

Essential:

  • Previous Learning & Development experience (in particular E-learning) gained in a law firm or professional services environment.
  • Innovative and imaginative, pushes boundaries and embraces technology to develop cutting edge training solutions.
  • Highly organised and able to operate at speed within a busy, fast paced, deadline driven professional services environment.
  • Professional manner with evidence of excellent client facing and customer service skills.
  • Able to communicate clearly and succinctly.
  • Flexible and resilient with strong problem solving skills.
  • Strong attention to detail.
  • Understanding of how a professional services Firm operates.
  • Committed, enthusiastic and innovative.
  • Able to deliver training.
  • Comfortable with agile working practices / working in a remote team structure.

Desirable:

  • MBTI qualified.
  • Previous experience of global Learning & Development.
  • Previous experience of apprenticeship/trainee Learning & Development.
  • CIPD qualified or equivalent.

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