Motor Claims Manager

Newcastle upon Tyne
£25000 per annum, Benefits: Benefits package
14 Feb 2018
14 Mar 2018
Carl Hodgson
Job Title
Claims Handler
Practice Area
Contract Type
Full Time
Motor Claims Manager.

This growing insurance brand, which is based on the outskirts of Newcastle, in state of the art offices, is recruiting for a Customer Service Team Manager to work within its First Notification Team. 

The role will be varied, but the core duties will include the following:
  • Managing and driving the performance of your team members, to ensure an effective, efficient seamless front-line service is achieved, whilst meeting departmental goals, objectives and expectations
  • Managing and supporting your team on meeting the needs of the customers, including adhering to the principles of Treating Customers Fairly
  • Ensuring your team provides exceptional customer service to all customers, in line with the service department’s expectations, through undertaking regular timely quality audits, delivering effective feedback/coaching to individuals, identifying and supporting individual development actions or wider training needs.
The company offers a whole raft of benefits from free parking to modern, state of the art offices, private healthcare, and subsided gym membership.

To be considered for this Motor Claims Manager role based in Newcastle, please apply now.