Legal Administration

An international law firm in Manchester City Centre are looking for a new client administration assistant to join their team on a permanent basis. They have stunning offices and a fantastic working culture.

Duties will include:

• Undertake conflict checks across all systems and open files.
• Collate initial information received from clients and attach case plans where appropriate.
• Log files out to costs.
• Photo-copying/scanning of files where necessary and pre-archiving processes (including liaising with fee earners).
• Acknowledge instructions to clients within SLA's and chase cheques in line with SLA's.
• Miscellaneous post sorting and delivery.
• Respond to queries received in the client admin email inbox.
• Archive all closed files, carrying out checks on the files to ensure all balances are nil, MI has been completed and the CRU/NHS obligations have been dealt with. 
• Liaise with Solicitors and Policyholders by telephone.
• Manage new client creation – arranging for the set-up of rate models, set up in case management and billing systems and liaise with Accounts regarding rates.
• Any other admin duties not accounted for elsewhere in office.

The ideal candidate:

• Well-disciplined and self-motivated.
• Great customer service.
• Self-motivated and a team-player.
• Adaptable to new systems, procedures and requirements of role.
• Flexible approach.
• Confident dealing with senior management and ensuring service levels are adhered to.
• Ability to work well under pressure.
• Strong written and verbal communications.
• Enthusiastic and positive attitude.
• Strong MS Office.
• Meticulous attention to detail.
• Strong spelling and grammar skills.
• Degree or other relevant qualifications (desired).
• Administration experience within a legal firm (6 months+).
• Experience using case management systems.

This is an amazing role for someone with legal administration experience who is passionate and hard-working to work within a reputable firm in the City Centre.