Client Systems Administrator - International Law Firm

We are looking for an enthusiastic and bright minded individual with InterAction experience to join a leading international law firm based in the heart of London. 

This firm has a true global presence, specialising in the fields of: Aviation, Space and Insurance law. They provide advice for multi-million dollar clients, working on highly publicised projects across the world. 

Having an international presence means that the firm are well resourced and provide their staff with a quality working environment. This is a great role for someone looking to progress, enjoys new challenges and working in a close knit team. 

The role is versatile and you will be exposed to a range of responsibilities including:

Management of client and contact data:

• Manage the CRM/Data Change Management inbox and user requests. 
• Work with the Clients and Markets team and International BD colleagues to ensure target lists are maintained.
• Follow and implement current data admin tasks and procedures and make updates to improve them where possible. 
• Resolve outstanding synch anomalies
• Review security group lists on a regular basis to ensure these are up to date.

Reporting

• Generate reports from InterAction and the firm’s e-marketing system Vuture to analyse BD data and e-marketing readership trends.
• Working with the BD team and the Client Development Systems Manager to develop analysis and reporting.

Training

• Provide training sessions to international BD colleagues, secretaries, the DPA Unit and lawyers.
• Create and maintain training materials and hint / tips sheets.

Prospective candidates will have:

• Previous experience using InterAction
• Self-motivated, organised and methodical. Ability to work independently with minimal supervision and part of a remote regional team.
• Positive personality, strong interpersonal skills and a good attitude to client service. 
• Proven ability to take initiative and responsibility for completeness of work.
• Excellent desktop applications skills – MS Excel and Word. 
• Knowledge of integrated e-marketing products would be an advantage.