Legal Services Manager
- Recruiter
- Michael Page Legal
- Location
- England, Surrey
- Salary
- Negotiable
- Posted
- 18 Oct 2018
- Closes
- 15 Nov 2018
- Ref
- 13962506/001
- Contact
- Martin Turner
- Job Title
- Litigator
- Practice Area
- Asset Finance
- PQE Level
- 5-7
- Contract Type
- Temporary
- Hours
- Full Time
This role requires great people management skills, assigning and overseeing the workloads of the whole team, setting KPI's, conducting 121's and ensuring quality standards befitting an FCA regulated business. The role will collate reports on a monthly basis on all case activity.
The working environment is highly commercial, requiring a good understanding and quick evaluation of the Commercial impacts of courses of action.
Client Details
An In House business who specialise in car finance.
Description
- Managing a team of Legal Assistants and Senior Legal Assistants to handle a varied ledger of Money Claims, Return of Goods, Charging Orders, Attachment of Earnings, Bankruptcy's, innocent purchasers and defended matters (Smalls Claims / Fast track / Multi Track) and other bespoke matters
- Compiling a number of reports on a weekly and monthly basis in relation to cases referred to and actioned by the Customer Operations Legal team
- Attending, chairing and taking minutes at a number of high level management meetings on a regular basis and bringing the relevant information to them. Completing a number of actions resulting from meetings
- Liaise with external agencies, solicitors, and internal senior management
- Allocation of new cases received to individual team members dependent on their skills and experience
- Recruitment & selection of new staff members, monitoring new starters during their probation period, conducting appraisals, providing constructive feedback and setting objectives/targets
- Performance management of staff where necessary, identifying training needs and co-coordinating
team annual leave
- Ensuring absolute compliance with TCF principles and FCA regulations
- Ensuring total adherence to Data Protection Act regulations
- Always ensuring all activities are undertaken in accordance with the companies published policies and procedures
Profile
- Management experience within a Civil Litigation environment.
- Experience of Case management systems
- Confidence on the telephone with difficult customers and a variety of different agencies, courts solicitors and management within the PFG Group
- Experience in handling defended debt recovery matters including but not limited to Money Claims, Return of Goods, Innocent Purchaser claims and Bankruptcies
- Experience of court procedure in regard to civil claims. In particular, defended money claim, return of goods, bankruptcies and innocent purchasers
- In depth knowledge of Data Protection requirements
- Strong communication and leadership skills and the ability to work under pressure whilst aiming towards and monitoring monthly and annual targets
Job Offer
A competitive salary.