IT Support Analyst at growing UK Law Firm, up to £30,000

Location
London (Greater)
Salary
Up to £30,000 + Excellent benefits
Posted
14 Feb 2019
Closes
08 Mar 2019
Ref
LE9424
Job Title
Legal IT
Contract Type
Permanent
Hours
Full Time

Our growing U law firm are currently looking for an IT Support Analyst to join their growing IT team, this role will allow a lot of room for development and progression. The key duties are provide firm-wide 1st line support on all IT and communications issues, log and track all day-to-day IT issues, resolving immediately where possible, or escalating as necessary to the 3rd line team or Service Desk Manager, Provide supplemental 2nd line/desk-side, telephone and occasional off-site support to all users, trouble-shooting problems and answering queries from staff, configure smartphone, tablet and laptop devices for issue to users, configure desktop PS’s for issue to users, perform changes and moves of PC and telephone equipment, set up new user and computer accounts and disable/delete accounts no longer in use, monitor Active Directory to ensure all computer ad user accounts are named correctly and contain up-to-date telephone and contact information. Candidates must have previous IT Support experience within a Legal environment.