Claims Handler
- Recruiter
- Plexus Law
- Location
- Halifax, West Yorkshire
- Salary
- Competitive
- Posted
- 27 Feb 2019
- Closes
- 26 Mar 2019
- Ref
- J2473
- Job Title
- Claims Handler
- Practice Area
- Insurance, Litigation, Personal Injury
- Contract Type
- Permanent
- Hours
- Full Time
Plexus Law, a Specialist Defendant Insurance Practice with offices nationwide, are looking for a Claims Handler to join the team in Halifax for a full-time, permanent role. The firm works with Insurance, Corporate Public Sector Clients.
Responsibilities of your new role
As Claims Handler you will proactively handle technical and complex Third-Party injury cases, efficiently and effectively achieving business objectives and meeting the defined customer service proposition. Your core duties will include:
- Contributing to the delivery of the key performance targets by achieving own objectives effectively e.g. productivity, leakage, budget and service targets
- Resolving complex technical cases or referrals and/or complaints
- Gathering and analysing appropriate information to make the best business decision aligning with the total and /or partial resolution of Third Party`s needs
- Taking proactive steps to deal with claimant’s solicitors
- Providing guidance and support to others in the team, enhancing overall team effectiveness
- Following agreed processes, policies and procedures to ensure quality and service standards are met and leakage is minimised
- Undertaking activities for the team as delegated by the team leader where required in his/her absence
- Adopting a commercial attitude to deliver the optimum savings and time to settle.
- Complying with relevant legislation and regulatory requirements.
Candidate requirements
We are looking for a Claims Handler who demonstrates:
- Experience working within a Legal/Insurance environment handling RTA/EL/PL third party injury claims
- Knowledge/experience of claims handling with an “enabling” case management system
- Understanding of damages awards research tools
- Experience working within agreed authority levels which have involved settlement delivery options available
- A commercial attitude and the ability to deliver the optimum savings and time to settle.
- Proven ability to make decisions on legal liability, assessment of damages
- Flexible team player with limited need for direct supervision
- Proven ability to build relationships with others
- The ability to convey by telephone and written communication complex issues in a straightforward, clear and easily understood manner.
- Good understanding of Personal Injury pre-action protocol and claims procedures, products and services
Apply now
Please submit your application today to be considered immediately for this Claims Handler opportunity with Plexus Law in Halifax.