Client Services Team Administrator

Award winning firm in Manchester are seeking a Client Services Team Administrator to join their team.

If you have excellent client care/ customer service and admin skills then this is an amazing opportunity.

Duties include:

• Delivering accurate contact information on the legal query
• Communicate with clients regarding their legal query and guide them to the appropriate department
• Obtain and process all essential client information accurately on the Proclaim system
• Ensure customer enquiries are picked up promptly by the relevant department
• Seeking feedback on a regular basis
• Maintain positive relationships with clients and build trust to ensure repeat business
• Dealing with telephone calls and emails
• Ensuring that clients have a positive and smooth journey from start to finish

This role is being offered on a full time, permanent basis working Monday- Friday on a shift basis between 8am – 7pm.

If you would like further details on this role then please get in touch or drop Runo at Ambipro an email.