IT Support Assistant @ US Law Firm £36,000

Leading US law firm is looking to hire an extra IT Support Assistant to cover a range of duties providing support for attorneys and staff for all technology related needs, delivering technology-related training on an ad hoc basis or in a classroom setting, collaborate closely with others in firmwide and office-based Information Technology groups, attorneys, staff, and vendors and ensure client service and satisfaction are attained in all areas of the IT department.  Duties will include being asked to provide in-depth troubleshooting and issue resolution for desktop applications, respond to requests for conference room technology and ensure a seamless service is provided, provide mobile device support, deploy workstations, provide hands-on training, organise software and hardware upgrades and and log technical support incidents.  Additionally you will conduct training on firm standard hardware and software as well as specialized software and hardware used in the office. This firm is housed in stunning City offices and looking for applicants with at least 18+ months legal IT experience, any training work will be a benefit but not essential.