Software Development & Training Officer

Software Development & Training Officer, Coventry or Leamington Spa, well regarded Legal 500 regional firm, excellent salary (DOE) plus extensive benefits.

An exciting new opportunity has arisen following a restructuring of central business services. This role would suit someone who has a good blend of IT & people skills and has or already works within the legal industry in a Software development-based role with a key focus on the customer deliver and experience.

THE CANDIDATE:
Previous experience working within a software development and training role. It would be advantageous if this experience was gained within the Legal Sector and with the Tikit's Partners 4 Windows software. Relevant IT qualifications are desirable but not essential and demonstration of previous experience will be required. Technically competent in delivering scoped out projects and within agreed timescales. A project management qualification is desirable but not essential. Strong and proven problem solving and organisational skills. Highly accurate and consistent with attention to detail. Strong interpersonal skills, able to deal proactively with fee earners and other staff. Customer service needs to be displayed at all levels. Understanding of LEXCEL requirements would be advantageous. Awareness of SRA Regulations and Standards 2019 and codes of conduct. Awareness of SRA Accounts Rules and their application to the conduct of matters. Awareness and understanding of MLR's reporting obligations. The training element of the role will include, designing and delivering training new starter training on all software applications. Designing and delivering training periodical refresher training on all software applications. Designing and delivering training on updated software applications and newly implemented software applications. Key responsibilities will be development of software applications, however this can be discussed in greater detail upon application. Driving licence and use of own car are essential as you will be required to travel across all the firms offices on a regular basis.

BENEFITS:
Competitive Salary, excellent holiday allowance plus 8 days Bank Holiday (holiday increases with length of service). Bupa Cash plan (includes dental and optical) on completion of probation, discounted legal fees on completion of probation, pension, company sick pay on completion of probation, study leave on completion of probation, long service awards, career development and performance reviews.