IT Service Desk Analyst

Location
Manchester, Greater Manchester
Salary
Competitive
Posted
27 Jan 2021
Closes
24 Feb 2021
Ref
ZA/2342
Job Title
Legal IT
Contract Type
Permanent
Hours
Full Time

Job Title: IT Service Desk Analyst

Salary: Competitive (DOE)

Location: Manchester

Permanent, Full Time

A leading North West law firm are seeking an experienced IT Service Desk Analyst to join their growing IT department based in their Manchester office.

The Role:

  • ITIL aligned Service Desk Administration
  • IT Technical Support
  • User Application support
  • Server, PC & Network support & troubleshooting
  • Backup & Recovery Routines
  • Provisioning Hardware; configuration & installation
  • Routine Software Installation
  • End User Security Administration

Person Specifics:

  • At least 2 years’ experience working within a busy service desk environment, preferably ServiceNow
  • Good interpersonal skills
  • Excellent communication skills
  • Experience within Active Directory administration
  • Strong knowledge of Windows 10 and Microsoft Office
  • Ability to work within a team

Desired Experience:

  • CompTIA A+, Network+, ITIL & Prince2
  • Exposure to Mimecast, iManage, O365, Meraki & legal applications

If you're interested in this position, and you meet the requirements of the role, please click 'apply now' to forward an up-to-date copy of your CV. Alternatively, if you would like to discuss this opportunity further, please contact Zoe Alexander for a confidential discussion.

Our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.

*Please Note: Due to the high volume of applications we are currently receiving we are unable to contact applicants who have been unsuccessful

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