Senior Operations Manager

7 days left

Manchester, Greater Manchester
20 Apr 2021
18 May 2021
Job Title
Head of Department
PQE Level
10+, 5-7, 8-10
Contract Type
Full Time


Experienced Lawyer sought for new opportunity within a leading international law firm, taking overall responsibility for the operational management of the Manchester office.


  • The firm are a major international law firm focussed on providing legal services to national and multinational corporates, financial institutions and governments.


  • To manage the full operation of the Manchester office and to act as the business lead on all legal services projects impacting the office. There is also a requirement for this role to ensure total operational integration with other global offices of the firm.
  • Work closely with external and internal clients. Building and maintaining effective client relationships, delivering a best in class client experience in an inclusive environment.
  • Build the brand of the Manchester office across the global firm network – maintaining and strengthening stakeholder relationships with internal and external clients; for example, with partners, business specialists, technology leads.
  • Attend internal and external meetings/conferences with clients and stakeholders, on behalf of, and as a representative of the Manchester office.
  • Business lead for operational risk and business continuity planning.
  • Instructing, presenting and delivery of operational management information for the Manchester office, to key stakeholders – managing improvements, suggesting and implementing efficiencies, where required.
  • Maintain governance framework of the Manchester office.
  • Management of budget and financial information
  • Work closely with the HR Manager and Learning and Development


  • The firm are ideally looking to appoint an experienced Solicitor with a minimum of 5PQE, as they need someone who can hit the ground running.
  • Significant operational management experience, preferably of very large teams; ideally within a legal or professional services setting.
  • Advanced management information reporting experience;
  • Demonstrable experience of coaching and mentoring management level roles;
  • Project management experience with an eye for detail, a measured approach and determination to see a project/problem through to solution;
  • Ability to spot opportunities to develop and grow a business function;
  • Ability to identify and implement improvements to current ways of working e.g. process, organisation, financial, product improvements;
  • Experienced manager of building engaged teams in an inclusive and engaging environment.




  • If you believe you have the skills and technical ability for this role then please don’t hesitate to contact Geoff Baines for a confidential discussion.

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