Floor Support Lead

We are working alongside a prestigious City based law firm who are seeking a floor support lead, this is a permanent vacancy. The successful applicant will join the legal support team and provide first class document related support to fee earning departments ensuring deadlines are met and service level agreements are adhered to.

The floor support lead will provide assistance to the legal support manager with the use of efficient technical processes. A key element of the role will focus on daily workflow demands ensuring that resources are aligned appropriately to meet the needs of the practice area and clients. All tasks will be recorded through the firms workflow tool, Bighand. You will also assist with change management and ensure successful adoption of any new processes or procedures which are introduced by the firm.

Daily duties will involve scanning, filing and sending electronic reproduction of incoming mail or any data administration requests. You will be responsible for following up on client related issues and concerns and remain proactive in your approach at all times. The floor support leader will work closely with a variety of departments including reprographics, offices services and the secretarial teams in order to provide a consistent level of legal support.

Candidates will have gained experience of performing similar duties within the legal sector and will possess exceptional communication skills. The ability to work in a fast paced environment across a variety of departments is essential coupled with strong commercial awareness.

Please apply with your CV for full details of this vacancy.