Client Administrator, Secretarial Services

One of our well-known Law Firm clients is looking for a Client Administrator to join one of the Firms London offices on a permanent basis. This role will assist with a wide range of matters across all of the Firms different Legal Departments. The role will be responsible for the day to day processing of all compliance and billing administration related to client matters and previous experience dealing with billing and compliance is paramount.

The successful candidate will be liaising with Executive Assistants, Legal Secretaries, and fee earners where necessary to ensure the Client Inception Module (CIM) is managed efficiently and risk and compliance requirements met. Other duties will include running conflict checks to correct departments and ensuring Associates review the results. You will also need to help support case-related work and maintain client and matter data within the case and practice management system. You will also be responsible for the processing of bills by working with Executive Assistants, printing WIP Reports and billing guides, liaise with billing team to produce relevant documentation reports, prepare, and assist client communication, and making sure Partners sign printed billing letters and ensuring they are handled appropriately.

Strong client facing experience is needed due to the nature of the role and will require someone who is comfortable working with all levels of staff all the way up to Partner level. You must also be confident sharing ideas voicing your opinion to these different staff members. A punctual and efficient attitude to ensure deadlines and heavy workloads are met and completed to a high standard. Strong numeracy, typing skills and IT proficiency is vital.

The hours for this role are 8.30am – 6.30pm on a shift basis, working 7 hours/day, with a flexible attitude toward working hours. The salary banding for this role is £24,000 - £27,000 (depending on relevant skills and experience).