Head of Client Onboarding

Responsibilities Include:

Managing the Client Onboarding Process:

• In conjunction with the various service lines and Financial Crime, review existing policies and processes, establishing any gaps and documenting accordingly
• Identify areas for improvement/efficiencies
• Identify recruitment requirements (headcount, level etc)
• Play a key role in Communicating, training and implementing the new client onboarding systems, including internal training sessions/webinars/literature etc, gaining 'buy-in' from senior stakeholders and Heads of Business
• Producing monthly MI for Financial Crime and Senior Management

Client Onboarding:

• To operationally lead the Client Onboarding Team;
• The team are responsible for completing all required KYC/AML checks on new clients and any other due diligence as required, ongoing periodic review of existing clients, KYC/AML reviews that arise from trigger events
• Act as a subject matter expert for the Client Onboarding Team, assisting junior team members where necessary
• Provide guidance to relevant parties in respect of the client onboarding process
• Provide strong relationship management ensuring that the correct and full due diligence is undertaken before new business is commenced
• Agree processes and work closely with Financial Crime on more complex cases where required

Experience and Skills required:

• Demonstrable client onboarding experience essential - ideally gained within an accounting or financial services organisation
• Experience of working in a compliance function preferred
• Demonstrable experience of AML legislation and complex due diligence requirements essential
• Proven track record of project management
• Ideally will have worked on a similar client onboarding implementation project(s) previously
• Proven line/team management experience
• Demonstrable ability to effectively communicate to a wide range stakeholders
• High level of regulatory knowledge relevant to the role

Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

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