Client Services Executive

Location
Preston
Salary
£18000 - £20000 per annum
Posted
05 Oct 2021
Closes
02 Nov 2021
Ref
DK65571
Contact
Dua Khan
Job Title
Legal Secretary
Contract Type
Permanent
Hours
Part Time
Client Services Executive - Preston
£18,000 - £20,000
My Client is a modern multi-service firm, looking for a Client Services Executive to join their team in Preston.
You will be a committed team player with excellent communication and organisational skills. You will be responsible for ensuring firm-wide awareness and consistency in providing excellent client service to our clients, through building exceptional relationships.
You will have: 
  • A customer centric approach to your work
  • Excellent telephone manner
  • Proven experience in a similar role
  • Proven experience of delivering exceptional client service
  • An ability, passion and desire to understand multiple work types and disciplines
You will benefit from:
- A competitive Salary with 28 days holiday PLUS bank holidays
- Continued development and learning opportunities including sponsorship and study leave options
- Discounted legal services, client Introduction scheme
- Regular appraisals & bi-annual companywide social functions
- Voluntary Cash Plan Scheme – to assist with dental & optical bills
Your role will include:
  • Liaising with clients and other professionals in a courteous and helpful manner;
  • Providing quotations to potential clients and referrers over the phone, via the website and face to face;
  • Managing business leads;
  • Delivering introductory client documentation;
  • Liaising with internal teams to garner support for team actions as required, including understanding and ensuring team, discipline and personal skillsets fully understood;
  • Speaking with confidence about our services, whilst being able to proactively identify opportunities to enhance the client experience

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