IT Support Analyst

IT Support Analyst – c£35,000

Our client is a relaxed and friendly mid-sized City law firm with a fantastic reputation for being a supportive and inclusive place to work.

They are looking for an enthusiastic, motivated IT support assistant to work within their small IT team to support the 200 staff with everything from 1^st/2^nd line queries, to setting up new users and supporting remote workers as well as project rollouts and generally helping keep the network and its users functioning at full strength.

Because you will be dealing with people at all levels, face to face, over the phone and on zoom/teams, it is essential that you have superb communication skills and enjoy an interactive, engaged role, not just a “background” techy type of IT role.

Experience wise they are looking for at least two years' experience in an IT support role within a law firm or other commercial, professional environment. You will also have a strong working knowledge of all Microsoft Office packages, Windows 10/11, Remote Desktop, and hopefully a good working knowledge of databases and CRMs.  

This is a great opportunity to learn, grow and develop with a firm that truly values its staff and wants people keen to see this as a career path. This is a permanent role, ideally starting ASAP – and working in a hybrid fashion – 3 days in the office, 2 days working from home.

For more information or to be considered, please contact John Bruce at Law Support ASAP.