Visualfiles Developer

Competitive + Benefits
25 Nov 2021
23 Dec 2021
Gemma Taylor
Job Title
Legal IT
Practice Area
Information Technology
PQE Level
10+, 2-4, 5-7, 8-10
Contract Type
Full Time
A leading Birkenhead-based law firm is currently looking to recruit an experienced Visualfiles Developer to work on development projects, solutions, and fixes on their own and as part of a team.

You will be required to have a minimum of 2 years experience developing all aspects of the Visualfiles system or another case management system such as Proclaim. A good knowledge of Microsoft Office applications and possess excellent communication skills and be professional and credible with technical and non-technical people.

The role will be a mix of home working/office-based with a minimum of 2 days per week expected in the office.

37 hours a week Core hours Monday – Thursday 9am – 5.30pm & Friday 9am – 5pm but will consider flexible variations to core hours.

Duties include:
  • Work closely with our in-house Business Analysis team to deliver projects, solutions, and fixes in a timely manner and to the required standard
  • Produce clear, concise documentation evidencing changes made to workflows in a way that is easy for both team members and other members of the IT department to follow
  • To code review the team's work, provide feedback and guidance when required
  • To proactively suggest improvements that could be made to the software and/or working practices
  • Provide initial and ongoing support to end users and our in-house Training Teams post implementation
  • Work closely with other members of the IT development and support teams to offer integrated solutions
  • Share responsibility within the Visualfiles Development team to resolve service desk tickets with a clear focus on customer satisfaction
  • To act on own initiative but also be aware of when to escalate matters to Visualfiles Development Team Manager
  • Provide regular updates to Visualfiles Development Team Manager regarding the status of developments currently working on and partake and contribute in the daily stand-up
  • Adopt a flexible and proactive approach as may need to work on ad-hoc projects as and when required

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