Real Estate Paralegal

England, London
19 Apr 2022
17 May 2022
JN -032022-5389346
Elizabeth Holdaway
Job Title
Practice Area
Property and Planning
Contract Type
Full Time

To work in one of our teams of 2 -15 agents providing administrative and telephone support. The post holder will be required to work flexibly and conscientiously, in a rapidly developing office environment.

Client Details

Asset Management Company


  • Maintaining and updating the in-house database in accordance with correspondence and other communications exchanged with tenants or their solicitors.
  • Providing high-standard customer service to leaseholder and their representatives on the phone or in writing.
  • Reading leases, deeds and other property title documents and miscellaneous documents, identifying key provisions and analysing title structures.
  • Interpret aspects of lease information and input accurately onto the database, working to tight timescales.
  • Recommend action following review of legal documentation including leases and titles.
  • To be able to reconcile and identify any data discrepancies.
  • Making recommendations for improvements in order to streamline department processes.
  • Reviewing and extracting information from various sources including leases and HM Land Registry.
  • Assisting the department manager and colleagues to ensure key projects are delivered within a planned time frame, working to tight deadlines.

  • Profile

    Attention to Detail: able to demonstrate accuracy in all aspects of your role and possess a keen eye for detail. Able to pick up on small details to provide accurate responses to callers.

    Organised: able to manage multiple tasks and handle a high volume of calls, extract information from various sources and track previous history while speaking to caller and taking accurate notes.

    Customer Service: able to communicate effectively, providing accurate information in a helpful manner, and maintaining a professional attitude at all times. Able to adapt to unique customer queries and situations and have a positive attitude toward callers, even when dealing with difficult issues.

    Data input: able to show accuracy and speed when entering data into a database, copying from written and oral sources. Able to learn new systems, including the database, and use them effectively in accordance with company procedures.

    Working in a team: able to work with all of our teams productively and cooperatively with a variety of colleagues, and willing to learn new responsibilities as required within the team environment.

    Letter writing: able to write professional letters, both using templates and drafting letters. A high level of accuracy is required when dealing with the information provided in company correspondence.

    Problem solving: able to investigate a query and suggest solutions. Ability to ask questions and manage sensitive or challenging situations.

    Ability to use initiative: After an initial training period, individuals will be expected to effectively recognise when they need to make a decision, and when assistance should be requested from a more experienced member of the team or management team.

    Job Offer

    Permanent role, competitive salary and good benefits.