IT Helpdesk Assistant
- Recruiter
- Clayton Recruitment Limited
- Location
- York
- Salary
- £19000 - £25000 per annum
- Posted
- 02 Aug 2022
- Closes
- 30 Aug 2022
- Ref
- BH-52514
- Contact
- Laura Baron
- Job Title
- Legal IT
- Practice Area
- Information Technology
- Contract Type
- Permanent
- Hours
- Full Time
IT Helpdesk Assistant
York
Salary negotiable dependant upon experience
Our client, a highly successful Legal 500 Firm, with multiple offices across Yorkshire are looking to recruit a Helpdesk Assistant to join their team in York City Centre.
As the newly appointed Helpdesk Assistant, you will be joining a busy and successful IT team. Part of your role will be to provide support and assistance across the Law firm. You will liaise with clients in-person, over the telephone, by email and video call and although the role will be based in York, you will also be required to cover offices across North Yorkshire when needed.
What’s in it for you?
- Competitive salary depending on experience
- Excellent benefits
- Career Development
- Work/life balance
- Informal dress code
Your role
As the newly appointed IT Help Desk Assistant your role will include but not be exclusive to:
- Providing a high level of first line technical support
- Responding to a diverse range of technical issues from the firm’s service users.
- Prioritising workloads
- Working to strict deadlines
- Assisting in setting up new starters
- Being part of a busy and successful IT Team
About you!
- You will enjoy resolving technical issues and have a genuine passion for helping others.
- You will provide an excellent level of IT Support with ideally a years’ experience in a similar helpdesk environment
- You will demonstrate communication skills that are second to none and being able to understand the caller’s needs, manage issues to resolution and escalate where necessary .
- A full driver’s licence is also required as ad-hoc travel will be required
Clayton Legal recruits for law firms and In House departments across the UK. Based in the Northwest, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will collaborate with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.