User Support Specialist II

Location
England, London, City of London
Salary
Negotiable
Posted
09 Sep 2022
Closes
07 Oct 2022
Ref
JO0000003638
Contact
Gavin Coleman
Job Title
Legal IT
Practice Area
Banking
Contract Type
Permanent
Hours
Full Time

My client a US law firm based in a city location is recruiting for a User Support Specialist to join them on a permanent basis. This role will be working Monday - Friday 9:00am - 17:30pm full time in the office.

This position is responsible for helping PC users, supporting both hardware and software, as well as assisting the National IT Manager with day-to-day and ongoing projects.

You will also provide upper-level software application and computer hardware support for all users in the office. Ideally experience working in a law firm or financial institution.

Special Knowledge:

Computer networking, hardware configuration and diagnostics and software application knowledge required. Experience with local area networking preferred. Knowledge of state-of-the-art audio/visual equipment, including video conferencing, video recording camera, projector, sound system and other built-in AV equipment.

Technical Skills:

Knowledge of current firm-supported software, including Windows, Microsoft Office Suite, standard law firm applications and document management systems preferred.