Client Host
- Recruiter
- Larbey Evans Ltd
- Location
- London
- Salary
- Competitive Salary + Benefits
- Posted
- 17 Nov 2022
- Closes
- 15 Dec 2022
- Job Title
- Administration
- Practice Area
- Asset Finance, Banking, Capital Markets
- Contract Type
- Permanent
- Hours
- Full Time
One of our large International law firm clients is looking to hire a new Client Host to support their Front of House team and provide a friendly and welcoming experience for all internal and external clients / visitors to the Firms London Office.
As a Client Host you will be providing a high-quality customer focused reception service, across the firm's two reception desks and meeting room booking line.
Candidates will work 40 hours per week, with alternating shifts Monday to Friday with a one-hour lunch break, candidates will be required to work in the office everyday due to the client facing nature of the position. There is a generous salary on offer with excellent benefits!
This is a fantastic opportunity to join one of the most highly regarded law firms in the world!
Responsibilities as a Client Host:
- Meet and greet clients and other visitors to the firm in a professional and welcoming manner
- Take responsibility for the client experience and ensure that they meet with the correct personnel
- Assist at client functions and managing the cloakroom
- Ensure that all client and visitor needs are met
- Establish professional and clear communication with the PAs, Fee-Earners, Partners and Clients
- Maintain constant communication between the main reception and client floor reception
- Take ownership of work area, ensuring all Health and Safety and Security policies are met
- Manage the following room collections on the meeting room booking system
- Arrange any catering requests
- Operate the Booking Line in accordance with the rota
- Act upon any reasonable request made or delegated by the Front of House Manager
- Supervise the presentation and upkeep of all client meeting rooms
Requirements as a Client Host:
- Previous Reception/FOH experience gained from a law firm or professional services firm
- Experience in a high quality, demanding customer focused/service environment, such as a 5* hotel
- Effective communicator, written and orally
- Demonstrate a courteous and polite disposition
- Able to prioritise client requests and deliver within agreed timescales
- Previous experience of using a room booking system would be advantageous