Legal Assistant (Client Services)

Haywards Heath
£15000 - £18000 per annum, Benefits: Flexitime
13 Jan 2023
10 Feb 2023
Paul Jeffries
Job Title
PQE Level
10+, 2-4, 5-7, 8-10, NQ
Contract Type
Full Time
An exciting opportunity has arisen for an experienced Legal Assistant (Client Services) to join a well-respected Haywards heath law firm. You will be working within the Client Services team to act as a liaison for between new clients and departments, by delivering accurate contact information and a detailed description of the legal query.
Duties include
  • Acting in a professional and courteous manner at all times to maximise the client experience
  • Approaching enquiries with a sales-minded attitude to identify opportunities in which the firm can assist
  • Demonstrate extensive knowledge of the departments within the firm and the type of work that they primarily deal with
  • Liaising with clients regarding their legal queries and guide them to the appropriate department
  • Obtaining and processing all essential client information accurately on the Proclaim system
  • Ensuring customer enquiries are picked up promptly by the relevant department, by seeking feedback on a regular basis
  • Maintaining positive relationships with clients to build trust and ensure repeat custom and client recommendations 
My client is eager to shortlist for interviews as soon as possible.
Please contact Paul Jeffries ASAP to discuss this Client Services Assistant role based in Haywards Heath, or send over your CV confidentially via the link below.
(Please note that salary is just a guideline).