New Claims Legal Assistant

Location
Liverpool
Salary
Dependent on Experience
Posted
20 Jan 2023
Closes
17 Feb 2023
Ref
1385570-1-GT-3-SP
Contact
Gemma Taylor
Job Title
Legal Secretary
Practice Area
Personal Injury
PQE Level
2-4
Contract Type
Permanent
Hours
Full Time
Due to continued growth, an excellent opportunity has become available for a Legal Assistant to join a well respected law firm in the heart of Liverpool City Centre. You will be working within a vibrant and friendly team assisting clients at the initial stages of personal injury claims.

Previous experience working within a telephone-based customer service/contact centre environment and keen interested in law is desired.

Working hours - 37 hours per week on a rota basis (working 1 late shift in 4 and 1 weekend shift in 4)
 
Firm Benefits:
  • 22 days holidays
  • Medicash
  • Life Assurance
  • Pension scheme
  • Training and development opportunities
  • Social events 
  • Dress down policy 
You must have excellent communication skills both written and verbal, as you will have contact with clients on a daily basis.

Duties include:
  • Making outbound and take inbound calls from customers assisting them in utilising their legal expenses insurance or providing options if they did not purchase this product
  • Collating data accurately and effectively
  • Convert referrals into personal injury/ULR claims by ensuring clients are aware of the services available to them
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