Remortgage Case Handler

England, Cheshire, Northwich
£35000 - £45000 per annum
21 May 2024
18 Jun 2024
JN -052024-6429927
Jennifer Lees
Job Title
PQE Level
2-4, NQ
Contract Type
Full Time

This position requires a proficient Remortgage Case Handler who is capable of managing a variety of remortgage cases.

Client Details

Our client is a well known firm with offices in Northwich.


As a Remortgage Case Handler you will:

  • Manage a portfolio of remortgage cases from initiation to completion.
  • Maintain regular communication with clients to keep them updated on the status of their cases.
  • Liaise with lenders and third parties to ensure smooth transactions.
  • Maintain accurate and up-to-date records of all cases.
  • Ensure all legal procedures are followed accurately and timely.
  • Identify and manage potential risks associated with remortgage cases.
  • Provide excellent customer service at all times.
  • Continually strive to improve processes and service delivery.


A successful Remortgage Case Handler should have:

  • Comprehensive knowledge of remortgage processes and procedures.
  • Excellent communication and customer service skills.
  • The ability to manage a portfolio of cases effectively.
  • Have excellent organisational skills including the ability to work effectively with others in scheduling and managing workload
  • Good ICT Skills

Job Offer

  • A competitive salary range of £35,000 - £40,000 per annum.
  • 20 days per annum annual leave plus statutory bank holidays. Additionally, the firm ordinarily closes between Christmas and New Year albeit the firm reserves the unfettered right to withdraw this additional leave as required by business needs. You will also get an extra day's holiday for your birthday and length of service.
  • Entitlement to join the company pension scheme
  • Entitlement to participate in the firm's cash healthcare scheme
  • Enhanced maternity pay (subject to conditions)