IT Technical Business Analyst

Location
England, Greater Manchester, Manchester
Salary
£55000 - £60000 per annum + Competitive Salary, Progression
Posted
23 May 2024
Closes
20 Jun 2024
Ref
JXE-PLC-15957
Contact
Jameson Legal Tech Recruitment
Job Title
Legal IT
PQE Level
2-4, 5-7
Contract Type
Contract
Hours
Full Time

IT Technical Business Analyst, Manchester or Leeds, FTC

A global legal services provider is looking to hire an IT technical business analyst on a contract basis. The main purpose of this role is to work with business users in identifying requirements and analysing problems, with a view to designing and configuring legal processes and workflows.

Main Responsibilities:

  • Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards.
  • Configuring business processes in the Case Management System inclusive of phase plans, data and workflows.
  • Ensuring system enhancements and updates are tested and remain compatible with existing processes and systems.
  • Performing system analysis on software programs and applications.
  • Supporting the embedding of new systems and processes.
  • Working through the implementation lifecycle from initial requirements to testing and training.
  • Gathering high quality technical requirements that will improve the new IT services and identifying opportunities for new solutions.
  • Creating and managing the pipeline of investment requests by adhering to the governance framework for the services.
  • Supporting the document technicians with templates, data capture and workflow design.
  • Improving the end user experience, getting to the root cause of a problem.

Required skills and experience:

  • Strong communication skills and a passion for user experience.
  • Agile methodology.
  • Demonstrated technical business analyst experience, capable of delivering methodologies and solutions.
  • Ability to plan and facilitate workshops.
  • Successful end to end management of changes.

To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability to build and develop excellent relationships with customers and service providers.

This is an exciting role that offers a competitive salary and plenty of opportunity to progress.

If you are interested in finding out more about this role and believe you are a good fit, please don't hesitate in sending your CV

Please note that where a level of preferred experience or qualification is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.

Jameson Legal acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.


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