Secretarial Services Manager

Location
City of London
Salary
Market related
Posted
14 Jun 2024
Closes
28 Jun 2024
Ref
BG - LSC
Contact
Benedict Geoghegan
Contract Type
Permanent
Hours
Full Time

Secretarial Services Manager

Leading and expanding US Law Firm is seeking a Secretarial Services Manager for their stunning London offices. This position will oversee and manage the daily operations of the Legal Assistant, Legal Technology, Records and Secretarial Departments.

  • Generous Salary
  • Hybrid Working 4/1 split
  • Newly created role with lots of autonomy
  • Exciting time to join a rapidly expanding firm

The role will see the Secretarial Services Manager managing training and development, organisational planning and process improvement. 

Duties of the Secretarial Services Manager:

  • Assess, assign, manages, train, evaluate & schedules staff in the Legal Assistant, Legal Technology, Records and Secretarial Departments.
  • Coordinates and oversees daily operations, assignments and work flow within relevant departments.
  • Consults with attorneys and devises departmental assessment plans to assure proper daily and long-term work flow and assignments of attorney / secretarial teams.
  • Actively monitors individual and department utilisation and productivity.
  • Work with various department managers in the London office to further integrate the overall operational impact of relevant departments.
  • Consults regularly with overseas offices.
  • Provides leadership and continued professional development guidance and mentorship, including the advancement of training initiatives.
  • Collaborates with the London management teams to increase departmental efficiency, strengthen employee knowledge and abilities, improve leadership and maintain high level service support to attorneys and clients.
  • Ensures current knowledge of Firm policies and practices for staff, current knowledge of industry trends, and continued professional development for staff.
  • Oversees employees' work performance and provides guidance in the resolution of problems.
  • Monitors time, attendance, overtime and expense reports to ensure accuracy and compliance with Firm policies.

Requirements of the Secretarial Services Manager:

  • Bachelor's degree essential.
  • Minimum of 10 years relevant administrative management experience in a law firm and/or professional services field.
  • Current knowledge of law firm administration and department trends and techniques.
  • Working knowledge of litigation matters and corporate transactions with litigation support/legal technology experience.
  • Demonstrated knowledge and experience with leading and supervising others.
  • Effectively employs coaching and problem solving techniques.
  • Proven ability to effectively lead, coordinate and implement projects, processes and change management.
  • Strong technological skills, including MS Word, advanced Excel, PowerPoint, and project management and database applications.
  • Knowledge and implementation of the annual budget process.