IS Analyst

Leading US law firm seeks an IS Analyst to join their busy IS team in London, this role is a permanent office based position.

• £60,000 per annum
• Autonomous working environment
• Superb employee benefits

IS Analyst Responsibilities:

• Providing 2nd line support to all staff as required (London & EU Offices plus visiting attorneys)
• Assisting with servers and comms room equipment
• Asset tagging equipment and keeping records
• Keeping records of warranties and support contracts across London and European offices
• Maintenance of iPhone and iPads
• Maintenance of Home office systems
• Maintenance of appropriate stock levels of IS consumables
• Maintenance of IS equipment inventory
• Workstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printing
• Laptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.)
• Printer maintenance
• Dealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm’s network, as needed)
• Monitoring the LAN/WAN (basic diagnostics)
• Hardware maintenance and documentation
• IS cover at the weekends, at least one weekend a month.

IS Analyst Requirements:

• 1-2 years+ experience preferably within a large law firm environment
• Strong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook (use of backup software and knowledge of servers is advantageous)
• Cloud and Imanage experience is essential
• Professional and efficient work attitude